Important information for new members

We are delighted to have you as a member and are committed to supporting you throughout your financial journey.

To help you get started, we've compiled some essential information about your mortgage and our services. Please take a moment to review the following documents:

Key Facts about your personal information

How we handle and protect your personal information.

Download

Service Charges

A guide to any applicable fees and charges.

Download

Memorandum and Rules

Key information about your membership and our Society.

Download

Direct Debit Mandate

For setting up or managing your payments.

Download

Get in touch with us

Call us

0800 781 4311View our phone line times

Branch finder

Visit one of our branches in the North West

Go to the /find-a-branch page

Contact us

Or see all the ways you can contact us, online or via post

Go to the /contact-us page