Product Transfers for Existing Customers
Switching your customer to another Furness mortgage
If your client’s mortgage is coming to an end, you can transfer to a new product quickly and easily with us.
Benefits for you and your clients:
- Earn a procuration fee
- Competitive products for your client
- No valuation, we’ll use the UK House Price Index (HPI)
- No credit checks required for product transfers
- ESIS issued within 2 working days
Step 1
A maturity information pack is sent to customers 16 weeks before their existing mortgage product is due to expire.
Step 2
The customer's information pack contains their mortgage account number and a unique switch number. You’ll need these to submit a product transfer request.
Step 3
Once the customer has requested that you carry out the product transfer on their behalf, you can log onto the online mortgage application system. Register Now
Step 4
Once logged into the system, select "Product Transfer" and follow the simple steps. Once we've received your request we'll issue an ESIS within 2 working days.
Step 5
The ESIS and Mortgage Offer will be emailed (and posted if required) to both yourself and the customer – the offer requires the customer’s signature.
Step 6
The signed Mortgage Offer needs to be returned to us either by post or e-mail to switch.mortgage@furness-bs.co.uk
Step 7
The product transfer will take place on the maturity of the existing mortgage deal and you'll receive notification that this has completed.
Step 8
You'll receive payment for the product transfer 10 days following completion. This is usually by electronic payment but, in some cases, a cheque will be issued.
What do you want to do next?
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