Digital savings:
Online - Mobile - In Branch
Our new, digital, self-service savings experience is available now...
We've drawn on generations of superb Furness service..
..and unlocked new and faster ways of transacting with us online and via an iPhone/Android app.
Your savings needs will be met in the same super secure, efficient and enjoyable way - but at a time and place to suit you.
It's quick and easy to get started here - or if you'd like to understand more - scroll through the instructions below and follow the link at the final step.
We recommend using a smartphone if you have one but if not don't worry - continue your journey on any device you like. The screenshots show the phone view - but the journey is the same whatever you use.
Begin your journey
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Scroll to the right and open the link at the end to become digitally enabled.
As you'll need to take a selfie, we recommend using a smartphone. Don't worry if you don't though - you can still use your computer or tablet.
You need to register here on the web first of all. Once complete you'll be directed to download the mobile app. It's quick - about 5 minutes.
Start your registration
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Add your personal information.
We'll try to locate your records for a super smooth transition.
We'll ask you to verify your email address, you can then pick up where you left off if you get interrupted.
Verify your identity
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We'll need to take a picture of you, and of your ID
You can use a passport or driving license
Look for the instructions on screen (you may have to scroll depending on your phone)
Follow the on screen instructions
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If you're using a driving license - we need you to send images of both sides
First take an image of the front and submit - then take an image of the reverse
If using a passport look for the on screen instructions to proceed
Submit your details
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If you're registering while opening an account,
you'll agree to its T&C and your new account will be activated
If you're an existing Member registering to view existing accounts, we'll create your digital profile
You're all set up!
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If we've been able to securely ID you,
we'll send you instructions by email on how to log in.
Please read this email carefully - it contains information you'll need
What
- Instant control - manage your savings in real time
- Quick and secure - transfer and withdraw funds with confidence
- Superb support - our great Furness service, on demand
- Protect the planet - help us work to a carbon-neutral future
Why
- Login securely using biometric authentication
- View statements and transactions
- Make online withdrawals
- Move your maturing savings
- Open and close accounts
- Contact us in real time
How
Check out our tools and resources with support and information about how to take advantage of our digital savings experience.
Need some support?
Our Digital Savings Team is available:
Monday - Friday: 8am - 6pm
Saturday: 9am - 12pm
Live chat and telephone lines are open at these times. If you need to get in touch outside these hours please email - or send us a secure message from within the Furness Digital Savings App
Our Digital FAQs have been written to support our Members with our new digital service. If you don't find the answer you're looking for, please let us know and we'll use your feedback to help the next Member with the same query.
Contact our Digital Savings Team
Web
You can access online
iOS
Available in the Appstore
Android
Available in the Playstore